1. Review and evaluate options for improving system functions and internal IT tools.
2. Analyze issues and provide related documentation for ERP and internal platform systems.
3. Manage SQL Server backups and other database backup routines.
4. Develop or adjust small internal tools or functions to support user needs in case emergency.
5. Provide guidance and support to users on ERP and Microsoft system operations.
6. Monitor and troubleshoot system errors and performance issues.
7. Understand and work with infrastructure environments (Cloud, Hybrid, On-Premise).
8. Assist in IT planning and policy implementation.
9. Support IT security operations and controls.
10. Manage data backup processes and routines.
11. Maintain CCTV systems.
12. Ensure compliance with PDPA requirements.
13. Understand software licensing and compliance risks.
14. Carry out additional tasks as assigned.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 5 years of experience in IT Supervisor, Senior IT Officer, or related roles.
• Understanding of Human–Computer Interaction principles.
• Experience supporting ERP systems (support & maintenance; not necessarily development).
• Strong knowledge of computer hardware, software installation, and network basics.
• Basic shell script, powershell script is preferred.
• Basic programming language experience would be advantage.
• Understanding of information security practices.

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At Lotus Mattress we offer only the best products, services, and consumer experience.

Our mattress, bedlinen, and bedding accessories create not only a comprehensive bedding solution and perfect sleep environment but also a superior blend of comfort and luxury.  They represent the pursuit of quality well-being and healthy lifestyles, offering a touch of elegance and refinement to your sleep experience.

We are committed to leveraging our expertise to produce the perfect mattress. If our initial efforts fall short, we will continue to refine and improve until we deliver the ideal solution for all our customers

Our employees are our most valued asset, and we are dedicated to fostering a dynamic and positive working environment.  We believe in continuous growth and encourage our team to learn and develop through ongoing training sessions.  Our product range included top brands such as Omazz, Dunlopillo, Lotus, Elle Décor, Midas, Zinus, LalaBed, Woodfield, Restonic, Bedgear, LotoMobili and Mattress City to name a few, totaling 15 leading brands in mattresses, bed linens, and bedding accessories.